Refund policy

We’re certain you’ll love your Ania Haie pieces, however if you need to return any item purchased on aniahaie.co.il please return it to us along with your proof of purchase. In light of the current situation, we have extended our returns period to 30 days from the date of delivery to give you more time to send orders back. Please make sure your items are returned in a new and unused condition and in their original packaging in order for us to process a refund. Earrings cannot be returned or exchanged for hygiene reasons unless they are defective or faulty.

Upon receipt of items our customer team will send you a confirmation email. We will process your refund within 7 days of receipt and card originally used will be credited with the cost of the goods, minus any delivery charges. Your credit card company may take 4-7 working days to credit your account.
Please note that we do not offer free returns service at the moment.